17 May 2023
Always on hand to assist
Adriana Goldenberg was searching for an international accountant who also specialised in self-employment.
Not sure where to look, she began on Google to try and narrow down the field. This is where she came across Hodgens Global, which she was attracted to because of the personal service and vast experience we offer.
Having decided to get in touch with the team, Adriana was pleased with the immediacy of the initial response and the reassurance she received in our answers to her very complex questions. She felt super confident in the service we were offering and was eager to move forward with us.
Adriana had never filed a self-assessment tax return in the UK, so she was a little daunted by the prospect of doing so. However, she had previously done so in the United States, which she said was chalk and cheese in comparison to the experience she had with Hodgens Global. So much so, that Adriana said she wouldn’t hesitate to use our services again in the future.
When explaining the reasons why she loved using our service, Adriana said that the support she received was incredibly personal and the responses to any questions were first-class and informative. She was delighted with the amount of communication throughout the process from the team at Hodgens Global, elaborating that communication was a huge USP for the company and is what makes it stand out amongst the competition.
Throughout the process, she was very comfortable that her tax returns were being handled in the best possible way.
She also referenced how easy it was to use our service. When it came to accessing all of the necessary documentation and filling them out, the folder and file systems were easy to navigate. When any problems did arise, her questions were always answered immediately and a solution was quickly found. We are delighted to share that Adriana rated our service 10/10, which means the world to us here at Hodgens Global.
Adriana was extremely grateful that we were able to resolve all of her issues and concerns, going above and beyond to deliver even more than what was initially set out in the original scope – at no extra cost. Not only was she happy with our support throughout the process, but was also surprised by how thorough and helpful we were after the work was completed.
We’re so thrilled that Adriana has already recommended us to some of her colleagues and continues to spread the word about the expert-driven professional service we offer.
For those reading this story, Adriana encourages you to get in touch with our team today and see how we can support you.
We’d like to take this opportunity to thank Adriana for her kind words and can’t wait to work with her again in the future.